Privacy Policy

Protecting your privacy is important to us. This page explains how the personal information we collect through this website will be treated.

Who we are…

We are Acu-Balance, a UK based company founded by Rachael Sakwa, which provides acupuncture treatments.

What information we store…

We store user input data sent through the contact and booking forms on this website, along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser).

Also, third party services may collect information about website visitors. We currently use Google Analytics and Facebook on this website.

Where your information goes…

The information collected by our contact and booking forms is sent as email messages that only a select few are allowed to access. The information is stored in email form only.

How long we keep the information…

We don’t set a particular time limit on storing information because we may need it for future reference. If you would like your information to be removed from our email archive please contact us. We will remove it anytime there are concerns about your privacy.

Who information is shared with…

The information you input on our site is never shared with any other third parties.